AgentSync Co-Founders Jenn Knight and Niji Sabharwal on the Way forward for Insurance coverage and AgentSync’s Place within the Trade

This submit is a part of a sequence sponsored by AgentSync.

AgentSync Co-Founders Jenn Knight and Niji Sabharwal

Not too long ago, AgentSync Co-Founders Jenn Knight and Niji Sabharwal sat down with Judy Shaw, host of the New York Inventory Alternate (NYSE) video sequence Ground Speak to debate the way forward for the insurance coverage trade and the issue AgentSync is fixing for its prospects.

The NYSE Ground Speak video sequence highlights fascinating firms – each private and non-private – and provides leaders the chance to inform their tales. We’re excited to share AgentSync’s story in entrance of this prestigious viewers.

You may watch the complete interview right here. However for a abstract of the dialog, learn on!

The place does AgentSync match within the insurance coverage area and what downside does the answer remedy?

The insurance coverage area is usually a little complicated. Between carriers, businesses, distributors and the quite a few different gamers within the insurance distribution channel, it may be onerous to maintain issues straight. Kicking off the interview, Knight mirrored on her early days constructing AgentSync and recalled having to take a while herself to be taught extra in regards to the trade. In fact, she now has a deep understanding of the insurance coverage area and was fast to outline AgentSync’s function within the trade and the principle downside our answer is fixing for our prospects.

Knight and Sabharwal acknowledged the ache factors related to producer management, whether or not it’s for big scale insurance coverage carriers, impartial businesses promoting insurance coverage, or newer distribution fashions like MGA/MGUs. Our know-how backed answer streamlines the producer onboarding course of in order that brokers can higher serve their prospects and get to promoting quicker.

And since insurance coverage carriers, businesses, and MGA/MGUs all have a duty to make sure brokers are correctly licensed and appointed, AgentSync bakes compliance into each step. These are only a few of the principle methods through which the corporate helps the insurance coverage distribution channel.

Shoppers would possibly suppose insurance coverage brokers are a occupation of the previous. How are you supporting this function because it evolves?

For years now, the trade has been suffering from the concept brokers have gotten a factor of the previous, however as Sabharwal reminded the viewers, that’s not truly the case. In reality, the so-called dying of the insurance coverage agent has been tremendously exaggerated.

Whereas loads of prospects are embracing sure digital options to their insurance coverage wants, brokers proceed to fill a crucial function within the buying resolution. Shoppers nonetheless see brokers as consultants and, as such, nonetheless very a lot need and wish their recommendation on the precise kinds of insurance coverage for his or her houses, their companies, and their well being.

Knight and Sabharwal additionally took the time to handle the expertise scarcity the insurance coverage trade is dealing with at the moment and the way the AgentSync answer can assist tackle it. Nobody desires to work for a corporation whose workflows pre-date the dinosaurs. Okay, that is perhaps a slight exaggeration, however severely—in an effort to entice new folks to the trade, we have to modernize it.

Know-how like AgentSync helps automate duties that brokers had been beforehand caught doing by hand. That approach, at the moment’s producers can spend extra time doing what they do greatest: advising and promoting. Corporations that allow their folks to do extra significant work and fewer busy work could have higher luck attracting new expertise to the trade.

Why has the insurance coverage trade been gradual to transition to undertake know-how?

The insurance coverage trade is commonly cited as being gradual to vary. As Knight factors out, that’s a little bit of a false impression. The reality is insurance coverage firms have all the time handled mass quantities of information. Harnessing that knowledge and turning it into helpful insights is a problem solely not too long ago turning into simpler with trendy know-how. As tech matures, so does our understanding of how we will use it to make the trade extra environment friendly.

Complying with state, federal, and native licensing necessities and laws is usually a actual administrative nightmare, particularly for firms nonetheless finishing these duties manually. And whereas others have taken steps to modernize their operations by constructing in-house options, the reality is taking that road can be just as frustrating and time-consuming.

AgentSync is a cloud-based answer, which means it’s simple to implement and may replace in real-time — options that weren’t obtainable even only a few years in the past however at the moment are essential to addressing expensive inefficiencies. The advantages of those trendy options are invaluable and we see that mirrored by the excessive demand for them. AgentSync’s derives success from the truth that our product is fixing actual life issues for our prospects.

The financial system is slowing and we’ve clearly seen current layoffs within the tech sector. How are you approaching the slowdown?

Because the dialog turned towards the current financial downturn, Knight and Sabharwal mentioned AgentSync’s response. At AgentSync we notice that our individuals are key to our success. Our excellent group of engineers, buyer success managers, and account executives are devoted to serving to the insurance coverage trade lower your expenses and tackle inefficiencies.

That mentioned, Sabharwal emphasised how the corporate has been considerate about our strategy to progress and is taking strides to keep away from over-leveraging. Because the financial system continues its downward pattern, AgentSync will proceed to be prudent by way of hiring and progress.

So far as our prospects, the worth AgentSync’s answer offers is much more important throughout an financial downturn as a result of it permits organizations to do extra with much less. The efficiencies and automations our know-how delivers means producers can spend much less money and time on repetitive duties like guide knowledge entry, and extra time on strategic duties and constructing stronger buyer relationships.

We had been honored to have AgentSync featured on the NYSE Ground Speak video sequence. In case you are eager about studying extra about our answer, schedule a demo today.


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